Great Customer Service: How to Dazzle your Clients & Members!
Date and Time
Tuesday May 3, 2016
7:30 AM - 9:30 AM PDT
Tuesday, May 3, 2016
7:30-8:00am Networking
8:00-9:30am Program
Location
Irvine Chamber of Commerce
2485 McCabe Way Ste 150
Irvine, CA 92614
Fees/Admission
Members of Chamber Partners: $20
Visitors: $40
Website
Great Customer Service: How to Dazzle...
Description
This must-attend workshop discussess what makes customers tick, why they pick one business over another and what it takes to make them say "WOW" abouth the service they receive! This practical and entertaining presentation will cover:
- What motivates people to buy?
- How first impressions will make or break your image
- Why your internal customers (fellow employees) are as important as external customers
- 10 Golden Rules of Great Customer Service
